
10 Questions to Ask Before Hiring a Remodeling Contractor in Maryland, DC, and Northern Virginia
Hiring a remodeling contractor is one of the most consequential decisions a homeowner makes. The right contractor delivers a transformed home on budget, on schedule, and without the daily anxiety of wondering whether anything is being done correctly. The wrong contractor — and in the DMV, there are wrong contractors — costs homeowners months of delay, tens of thousands in remediation, and sometimes a legal dispute that outlasts the construction itself.
In 2023 and 2024 alone, the Maryland Home Improvement Commission suspended major contractors including Elite Remodeling LLC, Liberty Garages, and Stone Guys — leaving hundreds of homeowners with incomplete projects and significant financial losses. Prevention is always less expensive than recovery.
Because of this, every homeowner in Maryland, Washington DC, and Northern Virginia should ask these ten questions before signing anything. The answers will tell you almost everything you need to know.
Question 1: What Is Your License Number — and Can I Verify It Right Now?
This is the first question. It is non-negotiable. And the contractor’s response tells you more than the answer itself does.
In Maryland, every home improvement contractor must hold a valid license from the Maryland Home Improvement Commission (MHIC). This applies to any project exceeding $500. The MHIC number is public record. You can verify it — including license status, length of licensure, and complaint history — at the Maryland Department of Labor’s public lookup at dllr.state.md.us.
In Virginia, contractors must hold a valid license from the Virginia Department of Professional and Occupational Regulation (DPOR). For whole-home remodeling, additions, and structural projects, the appropriate credential is a Class A contractor license. Verify it at dpor.virginia.gov.
In Washington DC, contractors must be licensed through the DC Department of Licensing and Consumer Protection (DLCP). Any contractor performing structural, electrical, plumbing, or HVAC work must hold active DC credentials.
A contractor who gives you their license number immediately and confidently, and encourages you to verify it, is demonstrating the baseline professionalism the project deserves. A contractor who hesitates, deflects, or provides a number they ask you not to check — end the conversation.
Question 2: Can You Provide a Current Certificate of Insurance — Right Now?
Licensing and insurance are separate. Verifying one does not confirm the other. You need both.
General liability insurance covers property damage and injuries during the project. As of June 2024, Maryland law requires all home improvement contractors to carry at least $500,000 in general liability coverage — a tenfold increase from the previous $50,000 minimum. In Virginia, requirements vary but the baseline standard for reputable contractors is similar.
Workers’ compensation insurance covers workers injured on your property. Without it, an injured worker can file a claim against your homeowner’s insurance or directly against you as the property owner.
Request a certificate of insurance directly from the contractor. Then take one additional step: call the insurance company listed on the certificate and confirm the policy is active. Certificates can be falsified. A 60-second phone call eliminates that risk entirely. A reputable contractor provides this without hesitation. In fact, they often provide it before you ask.
Question 3: Will You Pull All Required Permits Under Your Own License?
This question separates licensed professionals from those who don’t want the scrutiny that permits bring.
In Maryland, Virginia, and DC, permits are required for virtually all remodeling work involving structural changes, electrical, plumbing, or HVAC. A licensed contractor pulls these permits under their own license number — which means the county can verify their work at inspection.
A contractor who suggests you pull the permits yourself, discourages permits entirely, or is vague about which permits are required is a significant red flag. The Federal Trade Commission identifies permit avoidance as a known contractor scam tactic. Beyond the ethical problem, unpermitted work creates real consequences: fines, stop-work orders, mandatory demolition of completed work, and disclosure obligations that can derail a home sale years later.
At H&C, as fully Licensed Contractors in Maryland, we pull every required permit on every project. Always. Without being asked.
Question 4: Who Specifically Manages My Project Day to Day?
Many contractors sell projects through a personable, experienced representative — then hand day-to-day management to a project manager the homeowner has never met. Because of this, the person who wins your trust during the sales process and the person actually running your project may be completely different.
Ask directly: who will be my primary point of contact from the day construction begins? What is their name, their role, and how do I reach them? Can I meet them before I sign?
A well-run contractor answers this immediately and specifically. A contractor who can’t name the project manager during the consultation either doesn’t have one assigned or hasn’t thought about it — both of which predict communication problems during construction.
Question 5: Are All Subcontractors Licensed for Their Specific Trades?
A general contractor’s license covers the overall project. However, subcontractors performing electrical, plumbing, HVAC, and other licensed trades must each hold their own individual license for those trades. This requirement exists in Maryland, Virginia, and DC, and it’s enforced at inspection.
Ask specifically: for electrical work, do you use a licensed electrician? For plumbing? For HVAC? Can you confirm their license status?
A contractor who uses unlicensed trade labor on your project is creating a compliance problem that falls on your property — not theirs. In addition, unlicensed trade work frequently fails inspection, which stalls construction and often requires costly rework. The question is simple. The answer should be equally simple: yes, all subcontractors hold the required trade licenses.
Question 6: Can I See Your Written Contract Before You Ask Me to Sign Anything?
Maryland law requires that all home improvement contracts be in writing and signed before any work begins or any money changes hands. Virginia has similar requirements. This is not optional. A verbal agreement or a handshake is not a legal contract in either state.
A compliant Maryland contract must include the contractor’s full legal name, address, and MHIC license number; a detailed description of all work to be performed; a complete list of specified materials; approximate start and completion dates; the total price and payment schedule; and a notice referencing the MHIC and the Guaranty Fund.
Beyond compliance, review the contract for allowances — placeholder amounts like “$6,000 for countertops” that substitute for actual material selections. Allowances are one of the most common sources of mid-project budget overruns, because actual material costs almost always exceed the placeholder. The Montgomery County Office of Consumer Protection specifically identifies allowances as a risk area for homeowners. Ask that all selections be made and specified before the contract is finalized. A well-run contractor can do this. It’s not an unreasonable request.
Question 7: What Is Your Deposit Amount — and Is It Within Legal Limits?
Maryland law limits the initial deposit to one-third of the total contract price. This is a legal ceiling, not a negotiating starting point.
A contractor who asks for more than one-third upfront is violating Maryland law. This request is also a financial risk signal — contractors who require large upfront payments before work begins often do so because they’re using your money to fund other active projects, not to purchase materials for yours.
Beyond the deposit, ask about the full payment schedule. Milestone-based payments — tied to specific, verifiable stages of completed work — are the standard structure of a fair contract. A meaningful final payment held until the punch list is complete and the project is finished protects your leverage as the homeowner. This is how professional contractors structure payment. It’s not unusual to ask for it.
Question 8: Can I See Completed Projects Similar to Mine — and Talk to Recent Clients?
Portfolio and references are how you verify that a contractor can actually deliver the result they’re showing you in their sales presentation.
When reviewing a portfolio, look specifically for projects similar in scope and finish level to yours, completed in neighborhoods comparable to yours. A contractor who has completed dozens of kitchen remodels in Bethesda or Arlington understands the material expectations, the permit environment, and the execution standard that market demands. A contractor who primarily works elsewhere may not.
When contacting references, go beyond “were you happy?” Ask specific questions. Did the project finish on or close to the original schedule? How did the contractor handle unexpected discoveries during construction? Was the project manager responsive and easy to reach? Would you hire them again without reservation? The answers to these questions tell you what a finished portfolio cannot.
Our Our Remodeling Projects portfolio is available for review, and we provide references from recent clients in your area on request — readily and without hesitation.
Question 9: How Do You Handle Unexpected Discoveries During Construction?
Every project in an older DMV home eventually opens a wall or a floor and finds something that wasn’t in the plan. Outdated wiring. Cast iron drain pipes. Structural deterioration. Hidden moisture damage. Asbestos or lead paint in pre-1980 construction.
This is not a sign of contractor failure or poor planning. It is the reality of renovating existing homes. The question is: what happens next?
A professionally run contractor has a clear, documented change order process. Unexpected discoveries are assessed, priced transparently, presented to the homeowner in writing with specific cost and scope implications, and approved before any additional work proceeds. No work beyond the original contract is performed without written homeowner authorization.
A contractor who is vague about this process — or who suggests that unexpected findings will simply be absorbed into the original price — either hasn’t thought about it or doesn’t have a process. Both predict problems during construction.
Question 10: What Warranty Do You Provide on Your Work?
Maryland contractors are required to honor a one-year implied warranty on home improvement work. However, what a contractor warrants beyond that minimum — and how they honor warranty claims — distinguishes professionals from those who treat the completion of a project as the end of their relationship with you.
Ask specifically: what does your workmanship warranty cover, and for how long? What is the process for requesting warranty service after the project is complete? Do you provide manufacturer warranty documentation for materials and fixtures installed?
A contractor who provides clear, specific warranty terms — and who can point to a process for honoring them — is demonstrating confidence in the quality of their work. A contractor who is vague about warranty coverage or who suggests that issues after completion are the homeowner’s responsibility to manage separately is signaling something important about their post-project accountability.
How H&C Construction Answers Every One of These Questions
H&C Construction Design Build provides direct, specific answers to every question on this list — before you ask.
We provide our MHIC license number, insurance certificate, and contractor credentials immediately and without hesitation. We pull all required permits under our license on every project. Our project managers are named at the start of every engagement. Our subcontractors are licensed in their trades. Our contracts are detailed, specific, and compliant with Maryland, Virginia, and DC requirements. Our payment schedules are milestone-based. Our change order process is documented. Our portfolio and references are available immediately.
We are a licensed General Contractor in Maryland with active project experience across the full DMV — serving homeowners planning Kitchen Remodeling, Bathroom Remodeling, Home Additions, Full Home Remodeling, and every major project category in between.
We invite you to ask us every one of these questions. We welcome the scrutiny.
Ready to Work With a Contractor Who Passes Every Test?
H&C Construction Design Build serves homeowners across Maryland, Washington DC, and Northern Virginia — including Rockville, Bethesda, Potomac, Silver Spring, Chevy Chase, Gaithersburg, Montgomery County, Arlington, Alexandria, Fairfax, and Washington DC.
Request a consultation to start the conversation. Bring this list of questions. We’ll answer every one.
